At Jonathan Trails, we are committed to delivering your orders safely and on time. This Shipping Policy explains how we process and deliver your purchases worldwide.
Shipping Coverage
We ship our products worldwide. Delivery times and availability may vary depending on your location and courier services.
Processing Time
- Orders are typically processed within 2–4 business days after confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Delivery Time
- Standard delivery times range from 7–15 business days, depending on your location.
- Remote or international destinations may take longer due to customs clearance and local courier handling.
Shipping Fees
- Shipping costs, if applicable, will be displayed during checkout.
- In some cases, promotional offers may provide free shipping.
Cash on Delivery
Since Jonathan Trails only accepts Cash on Delivery (COD), customers must pay the full order amount in cash at the time of delivery. Failure to make payment may result in cancellation of the order and refusal of future services.
Order Tracking
Once your order has been shipped, we will provide you with tracking details (if available) so you can follow the delivery progress.
Delays
While we make every effort to deliver within the estimated timeframe, unforeseen events such as customs delays, courier issues, or natural disruptions may affect shipping times. Jonathan Trails is not liable for delays beyond our control.
Incorrect Address
Customers are responsible for providing accurate shipping details. Jonathan Trails is not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Damaged Packages
If your order arrives damaged, please contact us immediately at [email protected] with your order details and photos of the package. We will assist you in resolving the issue.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: [email protected]